Why implement itil

Leads Representative: Seeks to qualify potential customers, in order to obtain the greatest number of business opportunities from our campaigns. Internal Projects and Processes Specialist: This role designs all SOPs and edit any existing documentation to guarantee a strong standardization of the entire system.

He is also in charge of managing all the internal projects of the area. Support Specialist: provides specialized assistance and support to our collaborators and clients.

Implementation Specialist: ensures that the life cycle and implementation of projects is carried out in the most efficient way. Project Manager: This role ensures the initiation, execution and closing of all projects in place. Sales Representative: our sales representatives provide advice on all our products, and are responsible for ensuring a high level of satisfaction in our buyers.

Skip to content Menu. Learn more. For organizations with large or complex networks, the SecurityCenter Products offer the only integrated vulnerability, threat and compliance management platform for instant analysis and rapid response. Service Now. Contact us. Scroll to top. Registramos todas las operaciones contables y financieras de la empresa. Planificamos acorde a los objetivos de la empresa. Tesorero: rol que respalda principalmente las actividades administrativas de la empresa, relacionadas con las cuentas por cobrar, cuentas por pagar.

What do we do? Our team runs creative digital marketing plans. We manage the production of web designs and promotional campaigns. We organize, develop and implement promotional plans for the tools and services marketed by GB Advisors. Also, we create, manage and execute multi-channel marketing campaigns in order to attract potential clients.

Roles Copywriter: This role is in charge of creating copy for our web pages, social networks, marketing campaigns and internal communication. We track and register the used resources in order to avoid losses. Also, we book all the accounting and financial operations of the company. We provide advice to all our work team, in order to keep our organization on the road to success.

Roles Quotes Specialist: responsible for executing the process of invoice verification and balance reconciliation with our clients and suppliers. Organizational culture promotion. Human talent recruitment. Personnel selection. The development of strategies and plans for the training and promotion of professional growth for our entire team. Event organization oriented to promote integration. Roles Human Talent Recruiter: This role specializes in recruiting and selecting suitable and committed Type A professionals who will be hired to work with us.

Provide legal advice and guidance. Court case processing and litigation management. Preparation and writing of legal documentation. Roles Legal Assistant: This role provides administrative support, ensure the proper functioning of the area, and promote effective cases management.

Study and segment the market, and create solid lead generation strategies. Contact and interact with potential customers, to detect their real needs. Authors Sairam Krishnan March 17, March 17, Here you go — 1. Makes it easier to scale The biggest benefit of implementing ITIL early in your organization is that when you scale, your infrastructure and systems will not suffer.

Improves quality of service Every organization wants its internal ops to be as squeaky clean, proactive and fast as possible.

Improved efficiencies on the floor With improvements in service quality, turn-around and resolution timeframes, and the overall smooth functioning of processes, ITIL-aligned organizations are much more efficient and productive than organizations running on random blueprints. Shell Oil utilized ITIL best practices while overhauling their global desktop PC consolidation project, potentially saving man-days working days and 5 million dollars.

Subscribe for blog updates. Instead, ITSM professionals need to help businesses change attitudes and behaviours, focus on customers, customer outcomes and business values and provide the linkage between them. Implementation implies a start and a finish, but ITSM is about continual incremental improvements that are sustainable.

So, how do you do that successfully? Delivering IT value. Cultural transformation and ITSM - the challenges are cultural and technical. August 24, 4 min read. Still wondering why implement ITIL? The heart of the framework lies in incorporating a continuous improvement scheme across your ITSM organization.

With ITIL, your organization will operate on a framework that transforms your company by addressing multiple aspects that deal with providing customers a well-rounded experience with your brand.

These aspects include your service desk, upskilling and coaching your employees, delivering on service strategy to your customers and enforcing control over your profit chain, among others.

In fact, recent research has proven a direct correlation between customer satisfaction and ITIL implementation. As the ITIL framework becomes increasingly adopted in your organization, both customer satisfaction and operational performance are enhanced. There are plenty of ITIL benefits to individuals, but the most prominent ones are value-adding skill sets.

By studying ITIL, professionals would acquire knowledge regarding a systematic and valued method to best practices in the field. It will also enhance your capability to determine, plan and support IT services for any company you wish to work for, which in turn enhances your efficiency and effectiveness as a worker.